About
Our Mission
Our mission is a simple one – to be the local go-to firm for homeowners who can rely on to give them a professional, trusted service at a competitive price, delivering a value-for-money and fit for purpose heat pump installation.
At the Heat Pump Company we are 100% focused on providing professional advice helping to accelerate homeowners transition to sustainable heating and hot water.
This focus, this core belief allows us to deliver a truly dedication and market leading service. Our customers are at the centre of all that we do. Every decision we make is in consideration of their needs and requirements. Every job we do, we ask one simple question – was that “wow” – yes or no?
Our Values
Professionalism
At the core of our identity is an unwavering commitment to professionalism. From the first point of contact to the completion of each project, we uphold the highest standards in the industry.
Trust
Trust is the foundation upon which our company stands. We understand that inviting us into your home is a significant decision, and we honor that trust with the utmost respect.
Customer-Centric
At the heart of our operations lies a genuine commitment to being customer-centric. Your needs shape our decisions, services, and overall approach.
Delivery
In a world of standardized solutions, we take pride in offering a personal and bespoke service. Your vision for an ideal heating solution becomes our mission.
Generations of Expertise
As a third-generation heating business, we bring an unparalleled wealth of experience to the table. Our legacy is built on a commitment to excellence, and our team of highly trained, fully qualified engineers embodies this tradition. At The Heat Pump Company, we are not just here to install heating solutions; we are here to guide you through the process. Our experts are dedicated to helping you make informed decisions, ensuring that the heat pump solution we recommend is not just suitable for your property but aligns perfectly with your unique needs. Trust generations of expertise – your journey to optimal heating begins with us.
Meet the Team
Neil Presland
Neil has enjoyed a successful and diverse career; not your traditional path, but one that has equipped him with some unique skills.
Graduating with a BEng (Hons) in Mechanical Engineering he held a commission in the Royal Navy, gaining the status of a chartered engineer at just 25yrs old. He is an experienced and proven project manager, spanning business management, commerce and technical projects.
Neil loves cooking, days out with the family, an avid bee keeper and an environmentalist.
Joshua Hargrave
Joshua learned the trade at both his grandfathers and fathers knee – he is 30 years in the trade, with a wealth of knowledge and experience under his belt.
From an early age Joshua has shown an innate talent and love for all things technical.
Joshua loves spending time with his four young children balancing both work and life.
